FAQ (Frequently Asked Questions) for She-Hot.com：
- Q: How do I place an order on She-Hot.com?
A: To place an order, simply browse our website at She-Hot.com, select the desired lingerie items, choose the size, and click “Add to Cart.” Proceed to the checkout page to complete your purchase.
- Q: What payment methods are accepted?
A: We accept major credit cards, including Visa, Mastercard, and American Express. We also offer secure payment options such as PayPal for your convenience.
- Q: How long does shipping take?
A: We strive to process and ship orders within 2-3 business days. Shipping times vary based on the destination. Transportation time:
For Asia, about 7 working days.
Europe and Oceania area, about 7-15 working days.
North America, about 10-15 working days.
For other regions, about 15-30 working days.
- Q: What is your return policy?
A: We want you to be satisfied with your purchase. If you are not completely happy, we accept returns within 30 days of receipt. Please review our return policy for detailed instructions on initiating a return.
- Q: How can I determine the correct size?
A: We provide a size chart on our website to assist you in finding the right fit. Measure yourself carefully and refer to the size chart provided for each product, as sizes may vary. If you need further assistance, our customer support team is here to help.
- Q: Is my personal information secure?
A: Yes, we take the security and privacy of your information seriously. We employ industry-standard encryption technology to protect your data during the checkout process. Your information will not be shared with third parties.
- Q: Can I track my order?
A: Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your package and get updates on the delivery status.
- Q: Do you offer discreet packaging? A: Yes, we understand the importance of privacy. All orders are packaged discreetly with no visible branding or information that reveals the contents.
If you have any further questions or need assistance, please don’t hesitate to contact our customer support team.